Your Role

The KYC and ESG Officer is responsible to manage and control the activities related to Know Your Customer (KYC) of GB Line of Business (LOB) and to ensure GB KYC is always adequately positioned to meet the regulatory requirements as well as internal guidelines based on policies and procedures on KYC. The incumbent also provides quality support and advice to Relationship Managers within all lending units on all documentation related matters, including the origination of documentation for customers where required.

Your Impact

Delivers excellent service and advice to our Global Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues
Establish GB KYC yearly review strategy and planning which include the scope, prioritization, targets and timelines as well as the establishment of execution plan comprising clear directive to the team of proper targets and profiles assigned and responsible on the tracking mechanism for the productivity of the team
Perform end-to-end orchestration across all KYC Processes (new-to-bank, periodic and trigger reviews)
Engage clients throughout process, ensuring seamless delivery and client experience
Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases
Ensure execution of corporate sustainability initiatives and strategies for Global Banking per Group policies and guidelines relating to sustainability programs
Prepare necessary sustainability reports on team progress per Group requirements
Undertake ad-hoc duties as necessary

Your Profile

Bachelor's degree holder, preferably business-related courses
With 3 to 5 years banking experience related to Anti Money Laundering, Financial Crime Prevention, Local and International Banking Regulatories and Internal Policies
Proficient in Windows based programs (Word, Excel, Power point)