LEAD GENERATION & BUSINESS DEVELOPMENT OPERATIONS COORDINATOR

POSITION SUMMARY

We at Top Source Executive Search are hiring for an internal role within our Business Development team.

The Lead Generation & Business Development Operations Coordinator supports revenue growth by generating qualified leads and maintaining accurate, timely business development operations.

This role ensures that Business Development Managers are consistently supported with qualified discovery calls, that all leads are followed up promptly, and that pipeline data and reporting remain reliable.

This is a hybrid role designed for an early-growth stage and may evolve into a dedicated Lead Generation or BD Operations role as the company scales.

Work Flexibility (Remote/Hybrid)
Full-Time
Career Growth Opportunities
Base Salary: Php 40,000 - 45,000 ++

KEY RESPONSIBILITIES

A. Lead Generation and Intake

Daily Responsibilities

Execute 30–40 outbound touchpoints per day through calls, LinkedIn, and email
Respond to 100% of inbound leads within 24 hours, with a target response time of 2–4 hours
Qualify leads based on hiring needs, urgency, and alignment with company services
Book qualified discovery calls directly into Business Development Manager calendars
Send confirmations and reminders to ensure high discovery call attendance

Weekly Responsibilities

Generate 6–10 qualified leads per week
Maintain a discovery call show-up rate of at least 80%
Review lead quality and outcomes with the Business Development team
Refine outreach messaging and targeting based on performance results

B. Business Development Operations and Coordination

Log all leads and activities in the business development dashboard on the same day
Maintain at least 95% accuracy in CRM and dashboard records
Support proposal creation by preparing draft proposals, populating templates, and coordinating required inputs with the Business Development Manager
Track proposal timelines and flag any risks to service-level agreements
Support weekly reporting on leads, pipeline status, and activity
Ensure follow-ups are completed and no leads are lost due to process gaps

This role is not responsible for:

Closing deals or negotiating pricing
Managing client accounts or delivery teams
Creating complex reports or commission calculations

Success Metrics (KPIs)

Lead Generation KPIs

30–40 outbound touchpoints per day
6–10 qualified leads per week
At least 40% lead-to-discovery conversion rate
At least 80% discovery call show-up rate
100% of inbound leads contacted within 24 hours

Business Development Operations KPIs

At least 95% CRM and dashboard accuracy
100% same-day lead logging
On-time submission of weekly reports

QUALIFICATIONS

2–3 years of experience in lead generation, sales coordination, SDR, or business development support
Experience in B2B services, recruitment, staffing, outsourcing, or consulting is highly preferred
Strong written and verbal English communication skills
Comfortable with outbound calls and follow-up conversations
Highly organized with strong attention to detail
Confident using Google Sheets and basic CRM tools
Able to balance execution-focused tasks with administrative responsibilities
Proactive and responsive communicator
Disciplined with follow-ups and data accuracy
Comfortable working with targets and performance metrics
Takes ownership and accountability for results
Coachable and open to feedback

COMPANY INFORMATION

Top Source Executive Search (TSES), is a Philippine recruitment and offshore management firm specializing in executive search, banking and finance, data, IT, marketing, and HR roles. It emerged from the visionary minds of industry veterans who recognized the immense potential of the Philippines talented workforce. With decades of combined experience spanning pivotal sectors such as digital marketing, IT, data science & analytics, and project management, our founders possessed an unparalleled understanding of the challenges businesses face in acquiring top-tier talent (https://topsesearch.com).