google sheets , Ms Excel, Power Bi, billing operations, workflow or ticketing platforms, financial administration, transactional finance, Financial Controls, Billing App

Performance Monitoring, Reporting Tools, People Management, Collaboration platforms, Conflict Resolution, Coaching, Team Leadership, Remote work tools, Policy management systems

call center operations, data reporting, Team Management, Mentoring, performance management, coaching

Agent Coaching, Data Analysis, Content Moderation, C1 Advanced English Proficiency, Performance Management