Job Description :

Bring your expertise in business integration and process improvement to a role with global impact. Help shape how an international travel services business designs, implements, and sustains a strong control environment. Work with cross-functional partners to embed consistent governance, reporting, and risk discipline. Deliver clear executive communications that drive decisions. Grow your leadership in a fast-paced, evolving environment.

Job summary

As an International Business Support, Associate in the international travel services integration team, you will help drive integration execution and strengthen a consistent, sustainable control environment across business processes. You will partner closely with stakeholders across the first and second lines of defense to assess current-state practices, identify gaps, and implement practical improvements. You will also produce clear status reporting and executive communications to enable timely decisions and accountable delivery.

Job responsibilities

Lead integration planning and execution across multiple workstreams, applying risk and control governance concepts during location and operating model working sessions
Partner with business, operations, legal, compliance, risk, audit, and technology stakeholders to promote consistent operational risk practices and control programs
Assess the existing control environment for newly acquired or newly integrated businesses and identify opportunities to strengthen controls and reduce risk
Develop, implement, and maintain control frameworks, governance, and reporting for new and emerging business activities
Enhance existing frameworks to improve consistency, sustainability, and readiness for change across business processes
Coach and advise controls partners on risk concepts and control evaluation practices, including identifying issues that may drive financial loss, regulatory exposure, or reputational risk
Create and deliver executive communications, integration updates, and status reporting for senior leadership audiences

Required qualifications, capabilities and skills

Minimum of 5 years of experience in business integration, project management, program management, or a related discipline
Bachelor's degree or equivalent practical experience
Demonstrated knowledge of risk and control concepts, including control design and control execution activities
Demonstrated ability to influence senior stakeholders and navigate conflict to drive decisions and outcomes
Demonstrated ability to work independently and adapt quickly in ambiguous or changing environments
Strong written and verbal communication skills, including experience preparing executive-level materials
Proficiency in Microsoft Office (Word, Excel, PowerPoint), including building clear, actionable presentations and status reports
Willingness and ability to work a mid-to-night shift schedule aligned to business needs

Preferred qualifications, capabilities and skills

Experience in the travel industry
Experience supporting local legal, regulatory, and compliance requirements across international markets
Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

International Business Support, Associate - Chase Travel