ACCOUNTS RECEIVABLE OFFICER

Location: Eastwood

Work Arrangement: Hybrid – Primarily home-based, with occasional office attendance required for monthly meetings and company events. MID/NIGHT SHIFT

Key Responsibilities

Support the Accounts Receivable function for clients across the US, UK, and Canada regions.
Record and apply daily cash collections and ensure accurate reconciliation against outstanding accounts receivable.
Monitor and maintain AR and AR-related accounts, ensuring transactions are accurately recorded and reconciled.
Prepare and submit timely financial and AR reports, including but not limited to:
Accounts Receivable Aging
Sales Journal
Bank Reconciliation
Other AR-related reports as required
Closely monitor past-due accounts and proactively follow up with clients through email and phone calls to facilitate timely collection.
Prepare monthly invoices and process client requests for invoices, security deposits, and other AR-related billings.
Respond to and resolve client queries, concerns, and account-related issues in a timely and professional manner.
Work closely with internal teams and stakeholders to investigate and resolve AR-related issues, discrepancies, and conflicts.
Identify opportunities for process improvement, automation, and increased efficiency within AR processes.
Maintain accurate and complete documentation and ensure compliance with established finance policies and procedures.
Take ownership of assigned projects and perform ad hoc tasks as required.

Skills & Competencies

Strong written and verbal communication skills, with the ability to communicate effectively with international clients and stakeholders.
Excellent attention to detail and accuracy, with the ability to manage time-sensitive and deadline-driven tasks.
Strong proficiency in Microsoft Excel and MS Office, including the ability to work with large data sets and perform reconciliations.
Strong analytical and problem-solving skills, particularly in identifying and resolving account discrepancies.
Keen eye for process, quality, and continuous improvement.
Strong customer service and interpersonal skills.
Ability to work independently while also collaborating effectively with the team.
Strong organizational skills and the ability to prioritize multiple tasks while meeting deadlines.
Good understanding of accounting principles, with the ability to provide support on general accounting-related functions.

Qualifications & Experience

Bachelor's degree in accountancy or a related accounting/finance field.
3–5 years of relevant experience in Accounts Receivable, preferably with experience handling international clients.
Experience working with US, UK, Canadian, or other international clients is highly preferred.
Experience with Xero and/or NetSuite or other ERP is an advantage.
Payroll experience is a plus but not required.
Strong working knowledge of accounting and AR processes.
Must be willing to work on a night shift schedule aligned with the supported regions.
Must be willing to work under a hybrid arrangement in Eastwood.
Candidates who are within reasonable commuting distance of Eastwood are preferred.

Personal Qualities

We are looking for someone who is:

Accountable and dependable, with a strong sense of ownership over assigned tasks.
Detail-oriented and committed to delivering accurate, high-quality work.
Proactive in identifying issues and finding solutions.
Customer-focused and professional when dealing with clients and stakeholders.
A strong team player who is willing to collaborate and support colleagues.
Adaptable and comfortable working in a fast-paced, international environment.
Flexible and willing to extend or adjust working hours when business requirements arise.
Committed to continuous learning and process improvement.

Accounts Receivable Officer - Hybrid (Mid/Night Shift)