Networking, Salesforce.com, AI-enabled tools, ITSM standardized incident management processes, VOIP, Cloud based support ticketing systems, Google Docs, Claude, SaaS or cloud based technology, Microsoft Office or equivalent work productivity suite, Enterprise AI suite, Gemini

Media Relations, Microsoft Dynamics 365, Social media, Stakeholder Engagement, Content development, Marketing Strategy, EventsAir, communications strategy

Enterprise Architecture, Legacy Modernization, Data Architecture, Cloud, Servicenow, Digital Platforms, IT Business Transformation, Inventory and SCM Information Management, Cloud Journeys, Proposal Activities, Technology Strategy, Data-driven Decision-making