We are looking for a Senior Client Services & Creative Project Manager (Full-time, Remote) with strong experience managing clients and delivering creative, marketing, or digital projects. This role will serve as the main bridge between clients and internal creative teams by translating requirements into clear briefs, managing feedback and timelines, and ensuring work is polished and ready for client delivery.

Requirements

Responsibilities

Manage day-to-day relationships with clients and key stakeholders
Understand client objectives, requirements, priorities, and feedback
Translate client needs into clear briefs and actionable direction for creative teams
Coordinate designers, copywriters, strategists, developers, and other specialists
Review creative and marketing deliverables for quality, accuracy, brand consistency, and alignment with the brief
Manage project timelines, revisions, approvals, and multiple concurrent workstreams
Present work, discuss feedback, and manage client expectations confidently
Identify risks, unclear requirements, or delivery issues early and recommend solutions

Requirements

At least 5+ years of experience in client services, account management, creative project management, or marketing project management
Experience working in an agency, creative studio, digital marketing, advertising, content, or production environment
Strong client-facing and stakeholder-management experience
Proven ability to manage creative or marketing projects from briefing through final delivery
Good creative judgment and strong attention to detail
Comfortable reviewing creative work and providing constructive feedback
Excellent communication, organisation, and project-management skills
Able to manage multiple clients and projects in a fast-paced remote environment