What this job involves:

As a Facilities Assistant - Back of House at JLL, you'll be an essential part of keeping our clients operations running smoothly behind the scenes. This role focuses on supporting the critical infrastructure and operational areas that make buildings function efficiently—from mechanical rooms and service corridors to loading docks and storage facilities. You'll work closely with our facilities management team to ensure these vital spaces are maintained to the highest standards, responding to service requests, coordinating with vendors, and helping to create safe, functional environments where building systems can operate at their best. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position plays a key role in delivering the reliability and excellence our clients expect. You'll gain hands-on experience across multiple facets of facilities operations while contributing to a team that values collaboration and continuous improvement.

What your day-to-day will look like:

Conduct routine inspections of back-of-house areas including mechanical rooms, electrical closets, loading docks, and service corridors to identify maintenance needs and safety concerns
Respond promptly to work orders and service requests, coordinating with building engineers and maintenance staff to ensure timely resolution
Assist with receiving deliveries, managing inventory of supplies and equipment, and maintaining organized storage areas
Support preventive maintenance activities by preparing work areas, gathering necessary tools and materials, and documenting completion of scheduled tasks
Monitor building management systems and utility meters, recording readings and reporting anomalies to senior facilities staff
Coordinate with external vendors and contractors during service visits, ensuring work is completed according to specifications and safety protocols
Maintain accurate records of maintenance activities, inspection logs, and equipment service histories using computerized maintenance management systems
Help ensure compliance with health, safety, and environmental regulations by maintaining clean, organized work environments and following established procedures
Participate in emergency response protocols and after-hours on-call rotation as needed to address urgent facility issues

Required qualifications:

High school diploma or equivalent
1-2 years of experience in facilities maintenance, building operations, or a related field
Basic understanding of building systems including HVAC, plumbing, electrical, and mechanical equipment
Ability to read and interpret work orders, safety documentation, and basic technical drawings or schematics
Strong organizational skills with attention to detail and ability to prioritize multiple tasks effectively
Comfortable working in varied environments including confined spaces, mechanical rooms, and outdoor service areas
Physical capability to lift up to 50 pounds, climb ladders, and stand or walk for extended periods
Valid driver's license and reliable transportation for potential travel between building locations
Availability to work flexible hours including occasional evenings, weekends, or emergency call-outs as required

Preferred qualifications:

Associate degree or technical certification in facilities management, building maintenance, or related discipline
Experience with computerized maintenance management systems (CMMS) or work order tracking software
Familiarity with OSHA safety standards and building code requirements
Basic knowledge of energy management practices and sustainability initiatives in commercial real estate
Previous experience working in corporate office buildings, healthcare facilities, or other commercial properties
Strong interpersonal and communication skills with ability to interact professionally with vendors, contractors, and building occupants

Facilities Assistant - BOH