Work Set-up : Hybrid (3 days reporting)

Shift Schedule : Day shift

Work Location - Ortigas, Pasig City

About the Role:

The Senior Solutions Developer (Copilot Studio, Azure OpenAI and Power Platform) is responsible for designing, developing, and

coordinating technical activities centered on Power Platform, Copilot Studio and Azure OpenAI applications. With a focus on integrating

AI-driven solutions, the developer will leverage these platforms to deliver scalable, efficient, and innovative applications. This role

involves proactive identification and resolution of technical issues, while also supporting requirement gathering, business case creation,

and solution optimization.

Scope of Work/Responsibilities

Solutions Design and Delivery:

• Engage with clients to gather and understand requirements, identifying opportunities where AI-driven solutions using Copilot

Studio, Azure OpenAI and Power Platform can deliver maximum value.

• Architect and implement scalable, secure, and high-performance applications leveraging Copilot Studio, integrating AI and

OpenAI technologies into workflows and business processes.

• Design solutions with a focus on advanced AI functionalities such as natural language processing (NLP), generative AI

capabilities, and predictive analytics, ensuring they align with business goals.

• Develop, test, and deploy custom solutions on Power Platform, utilizing PowerApps, Power Automate, Power BI, and AI

Builder to enhance automation and decision-making processes.

• Lead innovation initiatives by prototyping and deploying Copilot Studio-based applications that redefine user experiences and

streamline operations.

• Incorporate AI models into solutions, including data preprocessing, model training, and integration with APIs or external

systems to enhance functionality.

• Ensure alignment with ITD's architecture, product roadmap, and standards, incorporating AI governance, security, and ethical

considerations into solution designs.

• Provide technical leadership and mentoring to the development team, particularly in the adoption of AI tools and

methodologies.

• Track client feedback to refine AI-driven features and ensure solutions meet or exceed expectations.

• Collaborate with cross-functional teams to integrate Copilot Studio applications with enterprise systems and third-party

platforms, ensuring seamless interoperability.

Knowledge Management:

•Create and maintain critical project documentation such as Requirements Definition Document (RDD), Solution Design

•Document (SDD), Security License to Operate (SLTO), and Transition Support and Maintenance Plan (TSMP), ensuring

clarity and completeness

• Document end-to-end solutions, focusing on AI-driven components, including architecture blueprints, data flow diagrams, and

process models.

• Maintain a repository of reusable AI components and technical documentation to facilitate faster development cycles and

team onboarding.

• Author best practice guides for integrating AI models and Copilot tools into workflows and automation processes.

Requirement and Qualification (Education & Work Experience)

Education and Work Experience

•Bachelor's degree or tertiary-level institute diploma/certificate preferably in Information Technology, Business Administr/Management, Engineering, or Computer Science-related courses or equivalent

• Minimum 5+ years of hands-on experience with Copilot Studio, Azure OpenAI and Power Platform (PowerApps, Power Automate, AI Builder, PowerBI, Power Pages), including architecture, development, rollout, maintenance, data management,and migration.

• Demonstrated expertise in architecting and implementing AI solutions using Copilot Studio, Azure OpenAI and Power

Platform (PowerApps, Power Automate, Power BI, AI Builder).

• Advanced knowledge of AI technologies such as NLP, generative AI, OpenAI integration, and predictive analytics.

• Technical proficiency in .NET, C#, JavaScript, REST APIs, SQL, and modern web technologies (HTML, CSS, JavaScript

frameworks like AngularJS or ReactJS).

• Proven ability to translate business requirements into AI-enhanced solutions, including designing workflows and automations.

• Experience with agile methodologies, including DevOps practices, CI/CD pipelines, and iterative solution delivery.

• Prior experience in agile methodologies and product management.

In-depth knowledge and extensive experience of the following:

• Copilot Studio, Azure OpenAI

• Power Platform (PowerApps, Power Automate, PowerBI, Power Pages)

• .NET, JavaScript, JavaScript frameworks and libraries (e.g. AngularJS, ReactJS, FabricJS, jQuery), HTML, CSS, REST APIs,

XML, JSON, SQL, and other database engines

• C# or Visual Basic, Visual Studio, Web Services, and the CRM SDK are preferred.

• Demonstrated ability in solution or enterprise architecture.

• Experience in requirement analysis and business process re-engineering.

• Prior experience in agile methodologies (experience in product management).

• Ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information,

resources, well-rounded experience, and knowledge.

• Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take

responsibility for results.

• Excellent interpersonal skills and demonstrated ability to coordinate with colleagues at multiple levels, within own work

location and throughout the Bank.

• Demonstrated teamwork (ability to working with others to achieve more effective results), and conceptualization (developing

viable solutions based on an understanding of institutional perspective and needs) skills and management of others.

• Excellent written and oral English communication skills.

AI Solutions Developer