Data Management, Service Level Management, operational oversight, Cross-Functional Collaboration, Forecasting, Performance Coaching, Team Development

Employee motivation, Customer Service Skills, Organizational Skills, Time Management Skills, Interpersonal Skills, Communication Skills, Management Skills, key performance indicators

Microsoft Office Suite, Project Management, Operational Processes, Budget Management, Data Analysis and Reporting, Process Improvement, Business Management Software, Performance Management, Strategic Planning

pipeline management , Salesforce, Customer journey execution, Coaching, Genesys Cloud

Operations Management, Project Management, Budgeting, Process Improvement, Strategic Planning, Analytical Thinking

Administrative Tasks, Problem Solving, Decision Making, coaching, Analytical Skills