Job Description

Quality Assurance Analyst (Functional Manual Tester)

Makati, Philippines

Night Shift – Hybrid Set-up

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients needs.

For more information about Citco, please visit www.citco.com

About The Team & Business Line

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centers, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our Global QA team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

Your Role

The successful candidate will play a key role in the planning, creation, and execution of functional manual tests required to validate the quality of applications under tests across both agile and waterfall methodologies.

As a QA Analyst, your role includes working closely with multiple stakeholders to define suitable testing strategies based on the characteristics of individual projects. While the primary focus of this role is functional manual testing, the candidate will collaborate with the automation team to support appropriate test prioritization.

As a QA Analyst, Your Responsibilities Include

Design, creation, maintenance, optimization, and execution of functional manual test cases covering end-to-end business scenarios, regression, integration, and user acceptance testing (UAT)
Validate application functionality against business requirements and functional specifications
Participate in requirements and design reviews to ensure testability and completeness
Define and contribute to suitable testing strategies in collaboration with stakeholders
Participate in agile testing ceremonies and help transition suitable applications to an agile framework
Work with the automation and performance testing team to identify and propose appropriate test cases for automation prioritization
Conduct peer reviews of manual test scripts to ensure adherence to testing standards
Produce individual QA status reports and support the full defect management lifecycle
Accurately log, track, and retest defects using defect management tools
Work closely with Business Analysts and business stakeholders to clarify functional requirements
Collaborate with Development, Project Management, and QA teams
Communicate and report on assigned tasks to the QA Lead/Manager and PM
Take responsibility and exhibit ownership of assigned tasks

About You

Bachelor's or Master's degree in Computer Science or a similar discipline
At least 1–2 years experience in an agile testing specific role
3+ years experience in a functional testing specific role
Strong background in QA processes, the Software Development Lifecycle and methodologies
Experience with the following tools: JIRA, Xray, Confluence
Solid understanding of test case design techniques (e.g., equivalence partitioning, boundary value analysis, decision tables)
Able to set priorities and be flexible with a high degree of accuracy
Display critical, quality-orientated, skeptical thinking about the product
Proactive, willing to accept responsibility with minimal handholding
Demonstrated proficiency in interpersonal and communication skills including oral and written English
Ability to work in fast-paced, complex Business & IT environments
Positive and solution-oriented with team members and stakeholders
Respond to change quickly, including adapting and improving test approaches
Strong troubleshooting skills with the ability to manage and prioritize tasks with urgency
Able to work in a high-pressure environment, independently or as part of a team
Accurately evaluate and report test results, test progress, and product quality
ISTQB Foundation Software Certification is a distinct advantage
Permanent working night shift schedule is a must.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

IT.Quality Assurance Analyst - Functional Manual Tester