About The Team

We are looking for a Special Project Manager for Fulfillment by Shopee (FBS) program. The candidate will support the FBS team in driving strategic initiatives, optimizing performance, and ensuring long-term profitability. This role will focus on high-impact projects, process improvements, and P&L management to enhance FBS operations, seller experience, and financial sustainability.

Job Description

Strategy & Project Management

Support the program lead in strategic planning and execution of key FBS initiatives.
Identify and drive process improvements to enhance seller experience and operational efficiency.
Manage cross-functional projects with internal teams (Seller Ops, Logistics, BD, Finance, Tech) to improve program performance.

P&L Monitoring & Financial Analysis

Track and analyze P&L performance, ensuring revenue growth and cost efficiency.
Monitor key financial metrics to maintain profitability.
Provide financial projections and cost optimization strategies to improve long-term sustainability.

Performance Monitoring & Growth

Develop dashboards and reports to track FBS performance and key KPIs.
Analyze seller data to improve adoption, retention, and conversion rates.
Explore new growth opportunities, pricing models, and operational enhancements to drive scalability.

Requirements

Bachelor's degree in Business, Finance, Economics, Engineering, or a related field. An MBA is a plus
4+ years of experience in project management, strategy, operations, or financial analysis (e-commerce, logistics, or supply chain experience is a plus).
Strong financial acumen, with experience in P&L management, cost optimization, and forecasting.
Excellent analytical skills, with proficiency in Excel, SQL, or BI tools for data-driven decision-making.
Strong automation skills, with the ability to develop, implement, and maintain automated solutions that streamline processes, reduce manual work, and improve operational efficiency.
Strong problem-solving skills with a structured approach to tackling challenges.
Ability to manage cross-functional stakeholders and drive alignment across teams.
Highly adaptable, detail-oriented, and able to handle multiple projects in a fast-paced environment.
Strong sense of ownership and accountability in driving results.

Special Project Manager, SBS Business Development