Location: HMRID Industrial Park (Taguig)

Salary: ₱20,000- ₱30,000/month starting salary (negotiable depending on experience)

Employment Type: Full-time

Schedule: Shifting schedule, generally 9-hour work blocks. possible shift changes depending on final operating requirements must be able to work on Saturdays and Sundays.

Rest Day: Monday or Tuesday

About Dilly Pickle Club

Dilly Pickle Club is a new pickleball facility focused on creating a fun, welcoming, and community-driven environment for players of all levels.

We are looking for a reliable, energetic, and customer-focused Assistant Manager to help oversee our day-to-day operations and support our growing team.

Key Responsibilities

Assist the Manager with daily facility operations
Supervise and support front desk and operations staff
Help manage staff schedules and daily assignments
Oversee court bookings, reservations, check-ins, and payments
Handle customer inquiries, concerns, and feedback
Ensure the facility is clean, organized, and properly maintained
Monitor court usage and help ensure smooth operations
Assist with open play, tournaments, events, and other activities
Train and support new employees
Monitor staff performance and provide feedback
Assist with inventory and supplies
Help resolve customer and operational issues
Step in and oversee operations when the Manager is unavailable
Support the Manager with other operational tasks as needed

Qualifications

Previous experience in supervisory, management, hospitality, customer service, retail, sports, or similar roles is preferred
Strong communication and interpersonal skills
Organized and able to multitask
Responsible, dependable, and proactive
Comfortable managing and working with a team
Customer-service oriented
Comfortable using computers, booking systems, and messaging platforms
Willing to work weekends and holidays when scheduled
Positive, energetic, and approachable personality
Pickleball or sports experience is a plus but not required

Training & Initial Assessment

Successful candidates will undergo an initial 2-week training and assessment period to learn our systems, procedures, and day-to-day operations and determine whether the role is a good fit.

Training will include:

Court booking and reservation systems
Customer service and facility procedures
Staff scheduling and coordination
Check-in and payment procedures
Opening and closing procedures
Facility standards and upkeep
Event and open-play operations
Handling customer concerns and common situations

Successful candidates will then transition into a full-time position, subject to applicable employment requirements and company policies.

How to Apply

Please submit your updated CV/resume and a brief introduction about yourself.

We're looking for someone who wants to grow with Dilly Pickle Club and help us build a fun, welcoming, and well-run pickleball community.

Assistant Manager Dilly Pickle Club