Servicenow, Saml, Javascript, Client Scripts, Ui Policies, Oauth, Soap, REST, Business Rules, Rest Apis, vector search, MID Server, IntegrationHub, RAG concepts, Virtual Agent AI Search, ServiceNow data models, authentication mechanisms, integration patterns, orchestration frameworks, App Engine Studio, LLMs, Flow Designer, prompt engineering, Now Assist configuration, evaluation metrics

Java, Elk Stack, Kafka, Microservices, Nosql, RDBMS, MySQL, MongoDB, AWS, LangChain, CrewAI, Agentic AI frameworks, LangSmith, LangGraph, OpenAI Agents SDK, MCP Model Context Protocol, LLM fundamentals, OpenTelemetry, Object-oriented development, Cloud-native applications, LlamaIndex, AI gateway architecture, LLM observability