Wayfair E-Commerce Specialist

Job Type: Full Time

Work Hours: Monday to Friday 9:00 AM - 5:30 PM Pacific Time, with a 30 minute break

Job Overview:

We are seeking a skilled and experienced Wayfair E-Commerce Specialist to effectively manage and grow our presence on the Wayfair platform. This role will be responsible for product listings, catalog management and optimization, SEO, advertising, campaigns, promotions, inventory and product syncing, order processing, and overall marketplace support. The ideal candidate is detail-oriented, results-driven, and knowledgeable in Wayfair's platform and e-commerce operations, with the ability to identify opportunities to improve marketplace performance and increase sales.

The successful candidate will also support data mapping, new product onboarding, app integrations, data analysis, customer support, website updates, and basic photo editing. This position requires someone who can work independently, manage time effectively, collaborate with internal teams, and consistently support marketplace operations during U.S. business hours.

Key Responsibilities:

Manage and optimize the company's Wayfair account and day-to-day marketplace operations
Manage product listings, catalog information, descriptions, specifications, pricing, and images
Perform SEO optimization to improve product visibility and marketplace performance
Manage and support advertising, deals, promotions, and campaigns to help increase sales
Identify opportunities to improve product performance, conversion, and overall marketplace sales
Handle new product onboarding, uploading, and data mapping
Monitor the syncing of new products, product information, and inventory across systems
Process orders and ensure timely and accurate updates within the platform
Provide customer support related to marketplace inquiries and order issues
Analyze marketplace and sales data and provide insights for performance improvement
Support app integrations and troubleshoot basic platform or integration issues
Assist with basic website updates and photo editing as needed
Perform data entry and administrative tasks with a high level of accuracy
Provide general support for ongoing e-commerce and marketplace initiatives

Required Skills & Qualifications:

Proven experience managing Wayfair marketplace accounts
Strong knowledge of Wayfair's platform and e-commerce marketplace operations
Experience with product listings, catalog management, optimization, and data mapping
Experience with SEO, advertising, campaigns, deals, and promotions
Understanding of product and inventory synchronization
Experience with new product onboarding and uploading
Familiarity with order processing and customer support
Experience with data analysis and e-commerce marketing
Basic website management and photo editing skills
Familiarity with app integrations
Strong attention to detail and accuracy
Collaborative, results-driven, and proactive approach
Ability to work independently and manage time effectively
Willingness and ability to work during U.S. business hours
Strong communication and organizational skills

Note: An NBI or police clearance will be required upon acceptance of the job offer.