As a Project Billing Analyst you will be responsible for supporting the consultants in the business in

generating bills for their clients and ensuring that revenue is recognized according to policies, serving the North America, EMEA and APAC regions.

Performance Objectives:

Excellence

• Provide support to consultants for the end-to-end billing generation process

• Enter events into Project Accounting as imported from system sources (e.g. Oracle OTL, AP)

• Process invoice and revenue adjustments (e.g. write-ups, write-downs, gains & losses) off Work-in-Progress (WIP) report edits from consultants

• Ensure revenue is recognized accurately (e.g. in the right accounting periods, to the correct project locations, correct practice, etc.

• Analyse amount to be invoiced / carry-forward balances

• Ensure draft and final bills are generated, approved by the consultants, contain supporting

documentation (attached if necessary), and dispatched in a timely manner

• Respond to and investigate/resolve billing inquiries from consultants and client; route to other

parties when necessary

• Successfully handle non-routine client's billing issues, and escalate to Supervisor issues that

cannot be resolved

• Ensure all work is performed in accordance with targets

• Plan and organize work so that Service Level Agreement objectives are realized

• Contribute ideas and actions towards the continuous improvement of processes within area of

influence

• Perform any other ad-hoc tasks/duties assigned from time to time and as required

People

• Interface with other GFS teams to ensure compliance with cross-team responsibilities

• Contribute in creating sound and amicable environment

• Make strong contributions to the productivity of the team.

• Work effectively within the team dynamic

• Recognize and communicate potential issues to Supervisor as appropriate; suggest viable

solutions for improvement

The Requirements

• 2+ years experience working in Billing

• Oracle (or other ERP platform) Project Accounting, Accounts Receivable experience

• Experience in shared services/internal service delivery role desirable

• Understanding of accounting processes

• Skilled in customer service interactions/ability to communicate with professional image/customer-

focused mindset through various channels (e.g. phone, e-mail, etc.)

• Being adaptable to learn new processes, concepts, and skills

• Ability to interpret and analyze financial data

• Good data entry skills

• Ability to pay attention to detail

• Ability to resolve exceptions and disputes

• Ability to work well under pressure and meet deadlines

• Demonstrate high degree of interpersonal, coaching facilitation and negotiating skills

• Ability to work in a team as well as independently

• Excellent verbal and written communication skills

• Ability to be flexible with position duties and scope of work

• Strong knowledge of MS Excel

• Proficiency in MS Word, Access, and Powerpoint

• Associates degree in Accounting, Finance or related field

Jr. Global Project Billing Analyst