International Sales Business Manager – Frozen Foods

Location: Gurugram, Haryana

Department: International Sales / Business Development

Experience: Minimum 10 years

Industry: Frozen sweets, snacks and ready-to-eat food products

Employment Type: Full-time

About the Company

We are a food manufacturing company engaged in the production and international supply of frozen Indian sweets, snacks and ready-to-eat food products. We are looking for an experienced International Sales Business Manager to lead our business development and sales expansion across the USA, Canada and Australia.

Important Eligibility Requirement

Please apply only if you have a minimum of 10 years of proven international sales experience in the same or closely related product categories, particularly frozen sweets, frozen snacks, Indian ethnic foods, ready-to-eat products, bakery products or other frozen food items.

Candidates with only general trading, non-food, domestic sales or unrelated FMCG experience may not be considered.

Key Responsibilities

Develop and execute international sales strategies for the USA, Canada and Australia.
Identify, approach and convert importers, distributors, wholesalers, supermarket chains, ethnic grocery stores, food-service companies and HORECA customers.
Build and manage a strong network of international buyers, distributors, agents and business partners.
Generate new business enquiries and convert leads into regular export orders.
Manage the complete sales cycle, including prospecting, presentations, product discussions, quotations, negotiations, order confirmation and customer follow-up.
Develop and maintain long-term relationships with customers and distribution partners.
Understand the requirements of Indian food distributors and ethnic food markets in North America and Australia.
Expand product presence through retail, wholesale, food-service, e-commerce and institutional channels.
Prepare sales forecasts, market reports, business plans and monthly performance updates.
Monitor market trends, competitor activities, pricing and customer preferences.
Coordinate with production, quality, packaging, logistics, documentation and finance teams to ensure smooth order execution.
Participate in international food exhibitions, buyer-seller meetings, sampling programmes and market visits.
Conduct product presentations and communicate product specifications, certifications, packaging and shelf-life details to customers.
Support the development of market-specific packaging, labelling and product offerings.
Ensure timely follow-up on payments, shipments, customer claims and commercial issues.
Travel internationally, whenever required, for customer meetings, exhibitions and business development activities.

Product Experience Required

The candidate should have practical sales experience with one or more of the following:

Frozen Indian sweets.
Frozen snacks and savouries.
Frozen ready-to-eat meals.
Indian ethnic food products.
Frozen bakery or confectionery products.
Frozen vegetables or related food products.
Food-service and HORECA products.
Other FMCG food products sold through international distribution channels.

Experience selling to distributors and importers of Indian food products will be strongly preferred.

Market Experience

Mandatory or highly preferred experience in at least one of the following markets:

United States of America.
Canada.
Australia.

The ideal candidate should understand:

Indian and Asian ethnic food distribution networks.
Importers, wholesalers and distributors in the target markets.
Retail and food-service sales channels.
Customer expectations regarding packaging, labelling, shelf life and compliance.
International pricing, payment terms, logistics and export documentation.
Market development and distributor appointment processes.

Required Skills and Competencies

Minimum 10 years of experience in international food sales or export business development.
Proven track record of generating export sales and acquiring international customers.
Strong network of buyers, importers and distributors in the USA, Canada and Australia.
Excellent communication, negotiation and presentation skills.
Strong understanding of B2B, wholesale, retail, HORECA and food-service sales.
Ability to independently develop new markets and close business deals.
Good knowledge of export documentation, shipping procedures and commercial terms.
Experience in handling quotations, proforma invoices, payment terms and customer negotiations.
Proficiency in English, email communication, Microsoft Office and CRM or sales-management tools.
Strong analytical, follow-up and relationship-management abilities.
Willingness to travel internationally for business development.

Educational Qualification

Bachelor's degree in Business Administration, International Business, Marketing, Food Technology or a related field.
MBA or postgraduate qualification in Sales, Marketing or International Business will be an advantage.

Preferred Candidate Profile

The ideal candidate will be:

A self-motivated international sales professional with a strong buyer network.
Experienced in selling frozen food products to overseas markets.
Comfortable working with targets, sales forecasts and business-development plans.
Capable of working independently and taking ownership of market expansion.
Professional, commercially aware and confident in dealing with international customers.
Willing to work from our Gurugram office and travel as required.
Focused on building long-term business rather than only generating short-term enquiries.

International Business Development Manager