Microsoft Office, advanced Excel, Strategic Sourcing, vendor management, Benchmarking, third-party risk management, cost modeling, contract commercial terms, procurement, Category Management, negotiation strategies, supplier due diligence, value tracking

technology platforms , digital tools, audit requirements, operational improvements, claims operations, Process Standardization, operational risk controls, Stakeholder Management, insurance broking operations, Communication Skills, transformation initiatives

Incident Management, Issue remediation, Business continuity assessments, Transformation system implementation, Risk reporting, Operational resilience, Operations risk and control framework, Control Assessment, Root-cause analysis, Risk and control oversight, Stakeholder partnership management