About Us:

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

About the Role

We are looking for a highly organized and proactive Business Operations Coordinator & Executive Support professional to join a growing professional services business and play a key role in supporting day-to-day operations, executive priorities, and continuous business improvement initiatives.

This position is ideal for someone who enjoys creating structure, improving workflows, solving operational challenges, and taking ownership of meaningful responsibilities that directly contribute to business growth.

This is more than a traditional administrative support role. The successful candidate will work closely with senior leadership, helping drive operational efficiency while supporting internal systems, projects, and executive-level priorities.

As you grow in the role, there will be opportunities to take on greater responsibility and expand your career path within the organization.

Key Responsibilities:

Business Operations

Coordinate daily business operations and administrative activities
Maintain and improve internal processes, templates, and documentation
Support business projects and continuous improvement initiatives
Manage workflows, priorities, and deadlines to ensure smooth day-to-day operations
Identify opportunities to improve efficiency and streamline internal processes

Practice & Client Support

Coordinate client onboarding and engagement documentation
Maintain accurate client records and business documentation
Support compliance-related administrative requirements and internal processes
Assist with workflow management and deadline tracking
Help deliver a professional and seamless client experience

Executive Support

Provide direct support to senior leadership with scheduling and calendar management
Prepare presentations, reports, and business correspondence
Coordinate meeting preparation and follow-up action items
Support leadership with administrative and operational priorities as required

Systems & Technology

Work across multiple modern business systems and digital platforms
Utilize tools related to document management, workflow management, CRM systems, and digital collaboration platforms
Learn and adapt quickly to new technologies and business systems
Help identify opportunities to improve system efficiency and optimize workflows

Qualifications & Experience:

We are looking for someone who is:
Highly organized, detail-oriented, and dependable
Naturally proactive and able to work independently
Comfortable managing multiple priorities simultaneously
Strong in written and verbal communication
Able to take ownership and solve problems independently
Adaptable and comfortable learning new systems and technologies
Committed to producing consistently high-quality work

Previous experience in any of the following areas is highly valued:

Business Operations
Executive Assistance
Administrative Support
Client Support or Customer Operations
Practice Administration
Professional Services Support

Experience with business management software, CRM systems, workflow tools, or document management platforms is advantageous but not required.

What We're Looking For:

The ideal candidate:

Takes initiative and works with minimal supervision
Pays close attention to detail and follows tasks through to completion
Enjoys improving systems and making processes more efficient
Thrives in a fast-paced and evolving work environment
Takes pride in delivering high-quality work consistently
Wants to grow professionally and take on increasing responsibility over time

Why Join Us

Fully remote work setup
Opportunity to work closely with senior leadership
Exposure to business operations, executive support, and strategic projects
Collaborative and supportive team environment
Career growth opportunities as responsibilities expand
The opportunity to contribute ideas that directly shape business operations

This is an excellent opportunity for someone looking for a long-term role where they can make a genuine impact while continuously developing their skills and career.

Work Schedule:

7:00 AM - 4:00 PM PHT

Work Setup:

Home-based

Note:

As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

In compliance to data privacy law, make sure that the following is included at all times:

By clicking on the I'm Interested button I hereby allow Outsourced Quality Assured Services, Inc. (Outsourced) to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

Business Operations Coordinator & Executive Support (Dayshift - Homebased)