Microsoft 365 (Outlook, PowerPoint), Sap Successfactors, Excel, QNect, Freshservice, Word, Microsoft Copilot or AI-enabled productivity tools, Knowledge-base management, HR systems administration, Teams

Microsoft Excel, gaming operations, problem-solving skills, audit procedures

process mining , Power Bi, Excel, Agile Scrum, Business Process Analysis, Waterfall Model, Process flow design and optimisation, Project management, Process automation tools, Lean Six Sigma, Operations Management, Statistical Tools, Risk and internal control concepts, Microsoft Applications, Stakeholder Management, Process data analysis