support automation , Problem Management, Sdlc, Devops, release management, Servicenow, Azure, monitoring solutions, AWS APIs, Copilot, Llm, Troubleshooting, Claude, observability solutions, GenAI, SSO authentication, Agent-based platforms, change governance, AI Gateway, RAG, Knowledge Management

Git, Confluence, Kafka, Json, Jira, Postman, Avro, Oracle, Karate Framework, X-ray

Ccs, Python, Sql, Medical Coding, Cpc, cic, 3M Code Finder, Optum360