Solution Architecture, Pre-sales solutioning, Client-facing technical roles, AWS cloud services, Stakeholder collaboration, AWS Cloud Architecture

process redesign , change management, Dmaic, Kaizen, project management, Value Stream Mapping, root-cause analysis, Lean Six Sigma

LLM agent evaluation methods, People leadership and coaching, Metrics design and observability instrumentation for AI systems, Operating or evaluating ML LLM systems in production, Leading technical teams, Understanding of RAG SQL agents, Software ML quality, Clear written communication, Stakeholder Management

Procurement, Primavera P6, MS Project, Project Management, Cost Control, Consultant Management, Project Scheduling, Budgeting, Contract Administration

Project management, Mechanical Systems, Electrical Systems, Stakeholder Management

Servicenow, Integrations, Backup, Workflows, Virtualisation, Storage, Itil, Automation Tools, Digital Workplace services, End-User Computing, Field Services, cloud compute, Monitoring, Hybrid IT managed services, DEX platforms, infrastructure operations, Modern Endpoint Services, Service Desk, reporting capabilities, Conversational AI, chatbot technologies, ITSM practices, AIOps