Performance Testing, Excel, JIRA, Security Testing, Defect Management tools, Microsoft Office Suite, End-to-End Test Management

Service Level Management, Configuration Management, Continual Service Improvement, Problem Management, Service Transition, Incident Management, Servicenow, Major Incident Management, Change Management, Service Request Management, Event Monitoring Management, Remedy, Knowledge Management, ITIL v4, Data Analysis, Jira Service Management

Python, Javascript, LangChain, Keyword Research, OpenAI, Claude, AI-driven workflow automation, Gemini, Answer Engine Optimization, Content Strategy, AI Search, Analytics, Technical SEO, Google Business Profile Optimization, n8n, Search Atlas, Local SEO, ChatGPT APIs