About the Role
As a Senior Manager in Accenture Song, you will shape and lead growth strategy for key regional accounts, partnering closely with C-suite and senior marketing leaders. You will connect strategy to measurable outcomes-driving revenue, retention, and customer lifetime value-while translating AI-driven ideas into scalable, commercial impact.

Key Responsibilities

Lead end-to-end growth strategy for strategic accounts, advising senior stakeholders and facilitating executive-level decisions
Diagnose growth leakage across acquisition, engagement, and retention identify high-impact opportunities
Build robust, data-driven business cases that quantify revenue and margin impact
Define AI-powered customer journeys that are personalised, adaptive, and scalable
Identify where agentic AI can automate decisions, personalise interactions, and optimise performance across the marketing lifecycle
Bridge strategy and execution by working across data, technology, and creative teams to deliver tangible outcomes
Establish data and decisioning frameworks that enable always-on, intelligent customer engagement
Mobilise and lead cross-functional teams, designing effective operating models and developing team capability

Required Qualifications

Proven experience in growth strategy, digital transformation, or marketing strategy consulting
Strong commercial acumen with ability to translate insights into measurable business outcomes
Experience advising senior stakeholders and leading executive-level conversations
Understanding of data-driven marketing, customer journey design, and personalisation strategies
Familiarity with AI and advanced analytics applications in marketing and customer experience
Demonstrated ability to lead cross-functional teams in complex, fast-paced environments
Excellent problem-solving, communication, and stakeholder management skills

Preferred Qualifications

Experience in consulting within large-scale regional or global accounts
Exposure to marketing technology ecosystems and customer data platforms
Knowledge of AI-driven decisioning or automation use cases
Experience contributing to thought leadership or business development initiatives

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status,militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected byapplicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Growth Strategy Delivery Lead Senior Manager