google sheets , Excel, intraday patterns, AHT adherence, Business Analysis, Powerpoint, Forecasting, Data Collection, Root Cause Analysis, reporting accuracy, Capacity Planning, analytical approaches, call volumes, Process Automation

Seed production technology, Sales Management, Computer Literacy, Financials, Demand Chain, Agri-technologies and services, Basic Marketing, Project and budget management

PowerPoint), Microsoft Office (Outlook, Excel, Call Center Tools, Team Development, Leadership, Word, Sla Management