google sheets , Excel, Power Bi, Tableau, Sql, low-code RPA tools, Google Gemini, Visio, Claude, Looker, ChatGPT, Lucidchart, Microsoft Copilot

Microsoft Excel, payment processing systems, card schemes, Mastercard billing processes

business continuity management , Risk and Control Self Assessment (RCSA), Advanced Excel, Key Risk Indicators, Risk Appetite Statement, Operational Risk Management, Powerpoint