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Job Description

Proactive and detail-focused Retention Specialist to oversee contract renewals for our long-tail customer segment. This role centers on commercial responsibilities, ensuring renewals are completed on time, minimizing churn, and sustaining revenue consistency.

Renewal Management: Own end-to-end renewals for long-tail accounts, ensuring on-time contract completion and achievement of revenue targets

Retention Strategy: Proactively identify at-risk accounts and implem