Filinvest Hospitality Property: Quest Plus Conference Center Manila (Alabang, Muntinlupa City)

Experience: Minimum of 6 years of experience, with 2 years in a leadership role

Create exceptional experiences with Filinvest Hospitality. We are hiring a Food and Beverage Manager with the following expertise:

Ensures that each outlet is accounted for as individual profit centers.
Ensures that each outlet is managed by a manager / management team who is totally accountable for the outlet's profitability.
Establishes and monitors implementation of incentive schemes for Outlet Heads and / or Service Staff.
Develops the annual operating budget for each outlet together with the Restaurant Manager concerned, which will form part of the Business Plan.
Develops / Modifies business forecast monthly to the following twelve (12) month period.
Monitors all costs and implements control measures.
Ensure that all outlet heads have thoroughly analyzed the monthly P&L performance per outlet.
Signs invoices for payment approval.
Controls all F&B Purchase Orders as authorizing signatory
Controls Purchase Requisitions
Keeps updated on market trends and regularly conducts market surveys at least each quarter.
Ensures that all restaurant managers are fully aware of market needs and trends and that their products meet these requirements.
Develops specific promotions and menus to enhance the quality and profitability of the F&B Division
Establishes a yearly promotion and menu plan with follow-up meetings and analysis for each promotion and menu.
Reviews Food & Beverage outlet operations concept as needed
Regularly reviews guest feedback on quality of food and beverage (through guest comments, performance monitor, etc.).
Walks through all Food & Beverage areas daily.
Notes and immediately rectifies operational flaws.
Actively solicits guest feedback on Food & Beverage service and facilities.
Together with the rest of the Food & Beverage team, develops an action plan to address weaknesses.
Ensures that all Food & Beverage facilities and services yield maximum profitability for the Resort, as well as maximum value for money for the guest.
Plans and executes special projects to upgrade facilities and services.
Meets regularly with key suppliers to ensure maximum service when necessary.
Direct discussion of whatever quality flaws in the product
Maximize discounts, sponsorships and takes advantage of special offers.
Keep updated on new products in the market
Develops strategies to maximize information dissemination on service and facilities of Food & Beverage outlets (e.g., promotions and the like).
Provides Communications with information needed for advertisements, mailing, press releases.
Negotiates sponsorships and entertainment contracts to ensure maximum benefits to Food & Beverage
Reviews existing contracts and entertainment service annually, or as need arises.
Responsible for screening and selecting entertainers for outlets.
Administers agreements with entertainers and oversees implementation of arrangements
Ensures that all Company and Hotel Policies and Procedures and Minimum Standards are adhered to.
Develops measures to maximize productivity of both service and production areas and oversees implementation of said measures.
Encourages team members to come up with ideas to control costs and maximize productivity and revenue.
Analysis daily reports and logbooks to share information with other divisions and the Food & Beverage team in order to create business awareness.
Ensures that all Food & Beverage forms and reports are submitted properly, accurately and on time.
Reviews staffing levels per outlet / section to ensure maximized productivity.
Regularly solicits feedback from supervisors on performance of individual staff, and / or personally observes staff performance.
Provides Food & Beverage managers & supervisors with feedback on performance in a constructive manner.
Identifies training needs of staff and coordinates conduct of appropriate training or conducts the training himself to respond to that need in a timely manner.
Conducts training for supervisors as well as general staff.
Personally, drives training and development for whole division.
Ensures that Food & Beverage Service staff adhere to the rules and regulations of the Hotel by:
Familiarizing self with the rules
Communicating rules / standards
Monitoring implementation of rules / standards
Effecting coaching / counseling and, if needed, disciplinary procedures when rules/standards are violated.
Drives / champions environmental management programs, as may be assigned.
Together with the Executive Committee, appoints an Environmental Management Representative (EMR).
Cooperates and coordinates with colleagues and external consultants / suppliers whenever necessary.
Interacts with other departments to provide additional or specialized guest services.
To implement, understand and follow all policies and procedures.