The Head of Scrum Agile Practice & QA is a strategic leadership role responsible for the governance, scaling, and continuous improvement of Agile methodologies across the IT Organization of Petnet.

This role defines the company's Agile Framework, mentors a team of Scrum Masters, and fosters a high -performing culture of continuous delivery.

Reporting directly to the CTO, you will bridge the gap between technical execution and business strategy, ensuring teams deliver maximum value efficiently.

The role will work closely with the Agile team (Product Owner, IT Developers, and other key stakeholders of the sprint or the product)

KEY FUNCTIONS AND RESPONSIBILITIES

Practice Leadership & Governance

Framework Definition - Define, standardize, and evolve the Agile framework tailored for Petnet's unique IT landscape
Standardization - Establish clear guardrails, metrics, and best practices for agile software delivery
Tooling Architecture - Select, implement, and manage enterprise agile tooling architectures (i.e. Clickup, etc.)

People Management & Mentorship

Chapter Leadership - Lead, recruit, and manage a high-performing chapter of Scrum Masters and QA Analysts
Professional Development - Provide ongoing mentorship, career coaching, and performance management for direct reports
QA Integration - Ensure tight collaboration between the QA Analyst function and Scrum teams to bake quality into the development process
Skill Building - Identify training needs and foster an environment of continuous professional growth within the Agile and QA community

Organizational Alignment

Bridge Building - Facilitate collaboration between Product Management, Engineering (App Development, DevOps) and Business Stakeholders to streamline workflows
Advocacy - Aggregate team-level metrics into executive dashboards for the CTO and applicable committees, ensuring organizational alignment with Agile values
Change Management - Lead initiatives to transition teams from traditional workflows to Agile Methodologies, managing resistance and fostering culture change.

Process Improvement

Portfolio Reporting - Aggregate team-level metrics (Velocity, Cycle Time, Throughput) into executive dashboard for the CTO, Committee Meetings, focusing on ROI, Time to Market and other appropriate metrics via Dashboards
Systemic Optimization - Audit existing workflows to identify bottlenecks and implement systemic improvements
Compliance & Standards - Ensure Agile processes adhere to organizational standards and applicable regulatory requirements (i.e. BSP regulations, etc).

Technical / Others

Proactively take responsibilities as advised by the CTO;
Attend Technical and Functional Conferences with the objective of learning new technologies and methodologies relative to the improvement of Agile and QA knowledge and practices in Petnet
Manage all the coordination or actual technical fixing of the tools that are being used by the team (i.e. clickup, SDP, etc) ensuring technical efficiency of the tools are sound.

Qualification:

Education. Bachelor's Degree IT, Business Administration, or a related field; Advance degree or MBA is a plus;
Experience. 5+ years of experience in Agile/Scrum leadership roles, with at least 2+ years in a people management capacity.
Certifications: Certified Scrum Master (CSM) or Professional Scrum Master (PSM); Agile Coaching or Scaling Certifications (i.e. SAFe, LeSS) is preferred
Technical Proficiency: Expert-level mastery of project management and agile tooling (i.e. Clickup, Jira, etc).
Regulatory Experience: Proven experience working within highly regulated environments (i.e. BSP, Finance) is preferred
Working Setup. Enjoy the best of both worlds with our hybrid work setup. You'll have the flexibility of working remotely for the majority of the month, while still being able to connect with the team and collaborate at our headquarters located in the vibrant Legaspi Village, Makati. You'll be able to enjoy the benefits of a dynamic work environment and engage in face-to-face interactions with colleagues at least 5 times a month.
Working Schedule. Achieve work-life balance with our Monday to Friday schedule, totaling 44 hours per week. We understand the importance of maintaining a healthy and fulfilling lifestyle outside of work, and we believe in providing our employees with a schedule that allows for personal and professional growth.

Discover the Perks.

From day one, you'll receive comprehensive HMO and life and accident insurance coverage, ensuring your well-being and peace of mind. But that's just the beginning!
Embrace the Future of Work with our hybrid working setup, granting you the flexibility to achieve a perfect work-life balance. No more mundane routines – expect a dynamic environment that fosters growth and innovation!
A Thriving Culture: Prepare to be immersed in a collaborative and friendly culture, where teamwork and camaraderie flourish. Your colleagues will quickly become your second family, making every workday enjoyable and fulfilling.

Why Join us

Our Purpose: To empower and uplift Filipinos by providing access and choices for financial inclusion
Our Mission: We put the customer first by delivering innovative, reliable, and secure solutions to all our stakeholders and through digital and human touchpoints.
Our Vision: A nation where financial services are inclusive and borderless
Industry Leadership: As a subsidiary of Union Bank of the Philippines, PETNET is backed by a strong financial institution that leads the way in delivering innovative solutions and revolutionizing the banking industry.
Professional Growth: We foster a culture of continuous learning and personal development. By joining our team, you will have access to training programs, mentorship opportunities, and a supportive work environment that encourages growth and progression.
Team Collaboration: At PETNET, we believe in the power of collaboration and teamwork. You will have the opportunity to work alongside talented professionals, exchange ideas, and contribute to meaningful projects that shape the future of financial services.
Impactful Work: Our services play a crucial role in facilitating global transactions, cross-border payments, and financial inclusivity. By joining us, you will make a tangible impact on individuals, businesses, and communities, both locally and globally.

Agile Practice & QA Manager