A SNAPSHOT OF YOUR ROLE

As a Billing Specialist, you play a crucial role within our billing operations to achieve industry-leading standards. Your responsibilities are pivotal in ensuring smooth billing processes that consistently meet client agreements and contribute to overall operational efficiency. You'll execute a best in class billing process aimed at minimizing work in progress (WIP) and reversals, enhancing cash flow, and maintaining strict compliance with client agreements. Collaboration within the team is key, fostering a culture of shared success. Additionally, you'll bring a continuous improvement mindset to your role, constantly refining processes to optimize efficiency.

You will:

Ensure clarity and compliance in bill narrations for eBilling systems
Conduct compliance checks based on client SLAs
Develop expertise in the Firm's billing systems through training and experimentation
Manage email communications by sending bills and pre-bills to clients and billing lawyers
Collaborate with partners to flag and address write-offs
Coordinate with fee-earners to gather and process pre-bills and manage work in progress (WIP)
Prepare and analyze WIP reports for billing according to SLAs, communicating findings to lawyers
Handle bill reversals and communicate billing plans to lawyers
Process billing accurately by adding disbursements to final bills and ensuring rates align with client agreements
Contribute to Firm projects as needed and ensure accurate billing documentation is saved in FileSite

QUALIFICATIONS:

Minimum of 6 months to 1 year of experience in Billing Administration within a BPO environment, with exposure to invoice processing, billing generation, contract management, and accounts receivable functions.
With Accounts Receivable background (BPO)
Excellent verbal and written communication skills.
Advanced proficiency in Microsoft Office applications, particularly Microsoft Excel.
Client Facing Experience
Strong reading comprehension and analytical skills.
Keen attention to detail with the ability to maintain accuracy in a fast-paced environment.
Prior experience working in a law firm or legal services environment is highly preferred and considered a strong advantage.
Excellent problem solving skills.
Willing to work overtime, weekends, and holidays as business needs require.
Willing to accept a project-based contract for a period of 6 months.
Amenable to working ONSITE and on a FIXED DAYSHIFT SCHEDULE
Candidates without BPO billing/administrative experience and those located outside Metro Manila may be given lower priority due to the role requirements and onsite work arrangement.

Billing & Accounts Receivable Specialist | Earn up to 55,000 | Fixed Term Contract