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Client Support Specialist - Detailed Hiring Profile

Medium to high level of expertise in U.S. financial institutions, including banking products, servicing practices, and client expectations
Minimum 3 years of experience in a contact center or client service environment supporting U.S. clients
Strong understanding of customer service standards, escalation handling, and issue resolution in a financial services setting
Excellent communication, interpersonal, and problem-solving skills

Customer Support Specialist