We in Ayala Malls are looking for passionate individuals who want to make an impact. As we re-define our malls, this transformation is more than just a facelift, this is a visionary re-invention. It's a complete reimagining of how we serve communities, connect people, and elevate the retail experience.

The Mall IT Associate is responsible for supporting the administration, maintenance, and reliability of the mall's IT systems, Point-of-Sale (POS) applications, and IT equipment. The role ensures the accuracy and completeness of POS reports, monitors compliance with sales monitoring requirements, provides technical and helpdesk support to merchants and corporate users, and oversees the proper functioning of IT equipment and connectivity. Working closely with Mall Operations, merchants, and Ayala Malls Group IT, the position also supports IT requirements, budget preparation, and the resolution of technical concerns to ensure efficient, reliable, and well-maintained mall IT operations.

Duties and Responsibilities:

Administer the compliance of Percentage-Paying Merchants sales monitoring requirements
Administer all Point of Sales (POS) Applications and connections
Ensure the accuracy and completeness of POS reports for submission to Ayala Malls Group Compliance Team and Mall Operations
Support merchants POS related concerns, Supervision/Administration of POS IT Equipments
Prepare budget for IT requirements
Provide helpdesk support for corporate users
Supervision/Administration of Mall Corporate IT Equipment's and coordination with Ayala Malls Group IT

Job Qualifications:

Candidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent
Knowledgeable in POS and hardware troubleshooting is preferred
With good communication skill and able to multitask.

Mall IT Senior Associate