The Junior Fraud Investigator is responsible for helping the organization to mitigate and manage fraud exposure and losses by ensuring business operations are performed in compliance with Government laws and set policies. Jr. Fraud investigator is tasked with, including but not limited to, investigations, developing policies and controls, creating metrics to help track and prevent fraud, and performing regular reports. The ideal candidate should have demonstrable analytical skills along with a passion for research and investigative evidence analysis.

Key Responsibilities

Conduct objective, thorough, and timely investigations into fraud-related allegations, ensuring fairness and impartiality at all times
Review and analyze evidence and documentation to establish fact patterns and prepare comprehensive investigation reports with clear recommendations
Collaborate with Legal and Compliance teams on case handling, including deposition strategies and coordination with law enforcement as needed
Maintain investigation reports and management information systems (MIS) for tracking and monitoring cases
Support the development and enhancement of fraud risk policies, procedures, risk limits, key risk indicators, and approval authorities
Identify, analyze, and report fraud trends on a periodic basis to inform risk mitigation strategies
Design and implement Fraud Early Warning Systems across revolving, installment, and liabilities products
Partner with cross-functional teams to strengthen fraud prevention measures and controls
Perform data analysis and trend assessments to proactively identify risks and drive process improvement initiatives
Carry out additional duties as assigned and comply with company policies and government regulations.

Qualifications

Bachelor's degree in any business-related field.
At least 1 year of relevant experience in Fraud Risk Management. Experience within the Philippine financial services industry is an advantage.
Fresh graduates are encouraged to apply.
Experience in fraud detection, case investigation, and the analysis of customer account activities and fraud trends is a plus.
Strong analytical, research, and problem-solving skills.
Ability to work independently with minimal supervision, manage multiple priorities, and make sound decisions in a timely manner.
Strong collaboration and interpersonal skills, with the ability to effectively engage stakeholders across diverse teams and backgrounds.