Power Bi, Hubspot, Ms Office, Zoho, Agile, Salesforce, CRM Tools, call center operations, service delivery performance metrics, Lean Six Sigma Yellow Green Belt, Project Management Certification, strategic planning methodologies and tools

System Architecture, Rest Apis, modern web application development, database schemas

secure remote access , Orchestration, change management, Problem Management, Network Security Technologies, Firewalls, Vpn, Incident Management, Scripting, infrastructure automation technologies, network segmentation, performance management platforms, cloud networking technologies, service management frameworks, nac, Internet WAN optimization, network automation tools, enterprise routing and switching technologies, infrastructure monitoring, enterprise network architecture, observability, SD-WAN

ecommerce marketing tools, performance marketing, CRM Tools, shopper behavior, evaluating campaign performance, retail media platforms, media ROI, lifecycle marketing, livestream commerce, Analytics, content direction, Campaign Management, customer journeys, eCommerce platforms, digital content execution

google sheets , Tableau, Excel, Sql, Salesforce, English, Performance management, Data Analysis, Mandarin, Reporting, Business Process Outsourcing

Integrations, Uat, Solution Design, Scripting, Sit, End User Training, Configurations, quality assurance, data migration strategy, customizations, parameterization, Delivery, stakeholder alignment