Apis, Information Security, Networking, Scripting, IT KPIs, workstation technologies, performance management, AIOps

Absence Management, Excel, Workday, Employee Relations, Hr Operations, employee misconduct, Powerpoint, Philippines labor law, performance management, Ms Word, grievance processes

Os, Cloud, Jira, Itil, Team Management, foundation knowledge on at least 3 technical towers like Networking, any other ITSM tool, Service Management, MS-Office

AI tools (e.g., ChatGPT), Netsuite, Excel, Sql, Scripting, Claude, Navan, Avalara, Tipalti

Performance Testing, Defect Management, Test Management Tools, Automation, Azure DevOps, Jira-Xray, Core Banking Systems, Loan Management Systems, Micro Focus ALM

Networking, Project Manager, Infrastructure

technical solution design , Core Banking Systems (CBS), Aml, System Architecture, Github, Apis, JIRA, Sql, Confluence, T24, Flexcube, Finacle, Data analytics tools, Equation, Agile environments, Silverlake, Philippines banking regulations, Kyc

Servicenow, automation, Artificial Intelligence, Data Quality, Analytics, workflow automation, process-improvement methodologies, AI-enabled improvements, ITSM principles, governance controls, continual improvement, process interactions, enterprise ITSM platforms, ITIL Service Management Foundation certification, Measurement, performance measures

System Architecture, Rest Apis, modern web application development, database schemas