Apis, Docker, Automation, Integrations, Microservices, ITIL best practices, CSDM, ServiceNow AI Platform, AI Governance

Apis, Program Manager, Integrations, Automation, Microservices, Scrum Master, ServiceNow AI native, ServiceNow Certified Technical Architect, ITIL best practices, ServiceNow implementation, COEI design and delivery, SaaS platform operating model, Governance interaction models, Technology workflows, AI Control Tower, Docker containerization, NowAssist, Instance strategy development, ServiceNow AI platform