The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Salesforce Developer Senior Manager, you will play a pivotal role in guiding clients through the optimization of their business applications, focusing on Salesforce solutions. Within our Commercial & Service Excellence practice, you will leverage your skills and experience to deliver impactful results, helping clients achieve their strategic objectives through seamless integration and utilization of Salesforce applications. Your role will involve analyzing client needs, implementing software solutions, and providing training and support to enhance operational efficiency.

As a Senior Manager, you will grow as a strategic advisor, utilizing your influence and professional network to deliver quality outcomes. You will motivate and coach teams to solve complex problems, applying sound judgment to navigate challenges and make informed decisions. Your ability to develop and sustain diverse and inclusive teams will contribute to the success of our firm. In this role at PwC Acceleration Center Manila, you will craft and convey clear, engaging messages, apply systems thinking to identify opportunities, and validate outcomes with clients, confirming that their feedback is incorporated effectively. Your commitment to excellence will drive the success of both your team and the firm.

Responsibilities

Leading the implementation and integration of Salesforce applications to optimize client operational efficiency
Analyzing client needs and developing tailored software solutions to meet strategic objectives
Providing comprehensive training and support to clients for effective utilization of Salesforce applications
Managing project architecture and budgeting to align with client goals and timelines
Utilizing Salesforce Lightning and Salesforce Sales Cloud to enhance client business processes
Collaborating with cross-functional teams to drive innovative design and technology integration
Applying systems thinking to identify and address underlying business challenges and opportunities
Validating outcomes with clients and incorporating feedback to refine solutions
Directing teams through complex and ambiguous situations with composure and strategic questioning
Developing training materials and coaching teams to foster a culture of continuous learning and improvement

What You Must Have

At least a Bachelor's degree
At least 10 to 15 years of experience
Oral and written proficiency in English required

What Sets You Apart

Preference for at least one of the following fields of study: Computer and Information Science, Management Information Systems
At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
Demonstrating advanced skills in Salesforce Lightning and Salesforce Service Cloud
Utilizing analytical thinking to drive business process modeling and innovation
Leading enterprise integration projects with a focus on emerging technologies
Developing and implementing strategic questioning techniques to enhance client interactions
Excelling in systems project management and technology integration for client support

Salesforce Developer Senior Manager (AC Manila)