Apple Ios, Microsoft Sql Server, Microsoft Windows Operating System, cloud-based software SaaS, parallels, network concepts including NETBIOS over TCP IP, Apple iPad, Microsoft Windows administration tools

google sheets , Web Applications, Jira, Sql, zendesk, ticket tracking systems

System Testing, Edi, Data Analysis, Drayage, Troubleshooting, Tms, FMS, ANSI X12 transactions, Wfm

ticketing systems , Application Support, Client Support, Prisma, SLA-driven support environments, spectra, Troubleshooting, Technical support, FTP troubleshooting, Problem-solving

Calendar syncing, Direct booking features, Channel integrations, CRM ticketing systems, Dynamic pricing, Smart device connectivity, AI auto-replies, Troubleshooting, Technical support

Documentation, Microsoft SQL database knowledge, Technical support, triage, Troubleshooting

Sql, Json, intercom

network connectivity , System Maintenance, Printers, Data Protection, Mobile Devices, Operating Systems, Software Installations, IT best practices, cybersecurity standards, Troubleshooting, helpdesk ticketing system

Hubspot, Sql, MySQL, Restful Apis, intercom