At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Data Science Manager leads the end-to-end development of data-driven solutions, from translating business needs into data science projects, to building, deploying, and monitoring predictive models in production. This role ensures models deliver measurable business impact, maintains the reliability of machine learning pipelines, and collaborates closely with business, product, and engineering teams to integrate data science solutions into operational systems.

Duties And Responsibilities

Data Exploration & Feature Engineering

Lead data extraction, exploration, cleansing, and transformation of large and complex datasets
Design, engineer, and validate features needed for predictive models and advanced analytics
Build frameworks and data pipelines that combine telco datasets with digital, social, and external data sources to create a holistic customer view.

Model Development & Performance Management

Translate business problems into clear data science approaches and model requirements
Build, test, and deploy machine learning and statistical models that address business needs
Track performance, accuracy, drift, and business value of deployed models
Conduct periodic model tuning and ensure continuous improvement aligned with ROI goals.

Insights, Applications & Business Enablement

Translate model outputs into clear insights, actionable recommendations, and campaign or operational strategies
Identify new opportunities to apply data science, especially in customer behavior prediction, segmentation, and credit risk scoring.
Partner with business teams to embed analytics solutions into decision-making and customer lifecycle programs.

Requirements

Work Experience

Minimum of three (3) years experience in customer analytics domain and/or credit risk assessment and financial services, covering most of the following: data mining, predictive modeling, machine learning, statistical modeling and analysis, large scale data acquisition, transformation, and cleaning, both structured and unstructured data
Proven track record of leading and collaborating on advanced analytics strategic initiatives; Proven track record of operationalization of analytic models in collaboration with marketing/risk and IT teams
Worked with large, unfiltered data sets or data science research

Level of Knowledge

Has Knowledge of both structured and unstructured data
Must possess core competencies, deep understanding and relevant experience in
Scripting or programming experience: familiarity in programming languages with relational databases (e.g. Python, Java, Ruby, Clojure, Matlab, Pig, SQL);
Statistical Analysis: advanced usage of off-the-shelf tools such as R, SAS, SPSS, Weka and other analytical tools or software
Big Data: Experience with Big data tools such as HDFS, Cassandra, Storm
Database knowledge: skilled in structured database
Familiar with most of the following disciplines:
Conceptual modeling: to be able to share and articulate modeling;
Predictive modeling: most of the big data problems are towards being able to predict future outcomes;
Hypothesis testing: being able to develop hypothesis and test them with careful experiments;
Natural Language Processing: the interactions between computer and humans;
Machine learning: using computers to improve as well as develop algorithms;
Statistical analysis: to understand and work around possible limitations in models.

Education

Degree in quantitative discipline such as Statistics, mathematics, Operations Research, Engineering, Computer Science, Econometrics or Information Science such as Business Analytics or Informatics

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.