Job Description

Brief Job Description:

Provides high-quality and valuable support in all service administrative processes. Ensures that information logged in the designated databases and systems is accurate and updated.
Provides high-quality and valuable support in all service administrative processes
Processes transactions on time and in an efficient, effective and accurate manner, with focus on quality and timeliness.
Ensures that information logged in the designated databases and systems is accurate and updated.
Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
Ensures that information needed by internal and external customers are provided accurately and on time
Adherence on SLAs for all SSA Transactions (Warranty)
Timely submission of SSA Reports (Warranty)
Improvement on Productivity and Efficiency
Individual Development
Ad hoc/ Stretch Assignments

Qualifications

Required/ Minimum Qualifications:

College graduate of any course
With 1-3 years of related experience
Additional / Preferred Qualifications:
Previous experience within a service environment performing administrative functions.
Previous experience on supply chain (order management, purchasing and logistics)
Focused with strong administration, analytical and organizational skills.
Possesses initiative and a strong sense of ownership and responsibility
Keen attention to details.
Comprehensive administrative/clerical/back-office experience
Time management skills
Must be able to work with minimal supervision.
Works well with others; team player
Strong sense/knowledge of the service business
Fluent English written and verbal skills
Knowledge of computer systems. Knowledge of ERP (Oracle, SAP, etc.) is a plus.

About Us

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength

VERTIV BEHAVIORS

Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [HIDDEN TEXT]

Service Support Coordinator I (Temp)