Servicenow, Windows OS, Citrix, Azure Active Directory, Ms Office 365, MS SQL, Vpn, Exchange Server, BMC Helix, Itil Foundation, Microsoft Azure, CompTIA, MFA, ITSM ticket management tools

DHCP, Microsoft Active Directory, Citrix, Remote Desktop Support, IT Service Desk activities, DNS Networking concepts, IT Service Management Ticket toolsets, Remote control technologies, O365 Exchange, Lync Support

Servicenow, IT Service Desk tools and systems, telephony system, O365 applications

Servicenow, Incident Management, ITIL Foundation knowledge, Printer and managed print technologies, Technical Troubleshooting, Monitoring and alert management

Servicenow, Vpn, Azure Ad, Macos, Dns, Jira, Microsoft 365 applications, Wi-Fi troubleshooting, Active Directory

Servicenow, Outlook, Dns, Jira, DHCP, Microsoft 365, Vpn, Excel, Windows 10, Word, Powerpoint, Active Directory, Remedy, Teams

Mobile Device Management, Android, Servicenow, Cerner, Ios, zendesk, epic, meditech, Remedy, Windows network connectivity, Zoom, Cherwell