Responsibilities
Team Introduction
The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.
This role will focus on digital consumer card products, helping drive key metrics such as MAC, total payment volume (TPV), and customer lifetime value (CLV).

Responsibilities:
- Support card user growth initiatives across user outreach, acquisition, activation, spending and retention.
- Help design and launch cashback, rewards and promotional campaigns.
- Gather requirements and work with product, engineering, design and operations teams to deliver growth features and improve user journeys.
- Track performance metrics and support A/B testing and funnel analysis to identify growth opportunities.
- Collaborate with commercial, risk and compliance teams to support campaign delivery.
- Support card issuing product development by gathering requirements, writing product requirement documents (PRDs), and coordinating with cross-functional teams on delivery.

Qualifications
Minimum Qualification(s):
- Bachelor's degree or above.
- 1+ year of experience in building consumer products and driving user growth, covering acquisition, activation, engagement or retention.
- Familiarity with product or project management processes, including requirements collection, coordination and testing.
- Detail-oriented, proactive and able to manage multiple tasks efficiently.
- Strong communication and cross-functional collaboration skills.
- Interest in payment technology, fintech products, and global commerce.

Preferred Qualification(s):
- Experience working with user-facing tech companies, payment gateways, PSPs, or financial institutions.
- Hands-on experience in user product growth such as A/B testing and funnel analysis, proficiency in SQL or similar analytical tools is a plus.
- Experience in product management is a plus.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Card Product Manager - Global Payment - Singapore (Third-Party Associate)