desktop imaging , VMware, Software Installation, Hyper-V, Microsoft 365 User Administration, Active Directory, Backup administration and testing, Microsoft 365 and Exchange, Helpdesk system, Software inventory and monitoring, Remote access tools, Networking technologies including DNS DHCP and TCP IP, Configuration and installation of physical and virtual servers, Windows 11

ticketing systems , Microsoft Office 365, Basic Networking, Remote Support, desktop support, remote access tools, Microsoft Windows 10, troubleshooting concepts, ITSM processes

remediation , Windows Server, Outlook, Intune, Dns, DHCP, Client Administration, Security Compliance, Active Directory, Exchange O365, OneDrive, Teams, print services, O365 Services

email systems , Outlook, Switches, Networking, Servers, Firewall, Windows Environment, Exchange, Tcp/ip, Routers, backup systems, Active Directory, IT asset inventory

M365, Microsoft Windows, security patch management, Active Directory, end-point applications

RedHat, Wan, Veeam, It Infrastructure, Aix, VMWare, Firewall, Server Hardware, Linux, Vcenter, Lan, Access Points, Routers, Virtualization, WIFI controllers, Network Equipment, network switches

Basic Networking, Microsoft Office, Windows operating systems, IT ticketing systems, Active Directory

AWS, MDM endpoint management, Active Directory

Networking, System Administration, Desktops, Nas, Exchange Server, Printers, Routers, Laptops, Firewalls, technical support, backup facilities, software systems, Documentation, Active Directory, MFP, Telecommunications, software inventory, Windows domain environment