CSS, Outlook, HTML, Excel, Graphic Designing, SEO, Salesforce, Word, Digital Marketing, Teams, Sharepoint, Photoshop

Java, Itsm, Itil, Grc, Service Catalog, ServiceNow development, Portfolio Management, audit management, Resource Management, Risk Management, Policy and Compliance Management, Project Management, ServiceNow tool configuration, ServiceNow system administration

Web Services, Nlp, Rest Apis, Cognigy, Studio scripting, AI-powered virtual agents, Cognigy Flow Builder, IVR development, NLU, LLM orchestration, API integrations, NICE CXone

Databases, Web Scraping, Apis, PostgreSQL, Http, Json, Linux Servers, Git, Technical Documentation, Docker, Debugging, n8n, marketing technology, basic security and credentials management, Claude Code, OpenAI Codex, CI CD, Crm Systems, LLM APIs, modern AI-assisted development tools, system integrations, Troubleshooting, AI agents

Servicenow, KPI management, Service Management, Microsoft Dynamics 365, Reporting

connectwise , kaseya , SonicWall, Dns, Microsoft 365, DHCP, Fortinet, Meraki, Servicenow, Azure, VMWare, firewall technologies, Hyper-V, Active Directory, VPN configurations, Cisco AnyConnect

Java, Sql, Adobe Pro

Jenkins, Api Testing, Maven, Selenium Webdriver, Rest Assured, Postman, Quality Assurance, Azure DevOps, Cucumber.js, Java test automation frameworks

Git, Typescript, Javascript, Html5, Angularjs, Restful Apis, Css3, Python, Sql, Angular