Confluence, Agile Methodologies, Jira, Sql, Product Development, MS Access, Powerpoint, Visio, Product Lifecycle Management, Ms Office Products, Business Analysis

user guides , Software Development, release management, Testing Methodologies, User Stories, product lifecycle management, requirements documents, Agile Scrum methodologies, acceptance criteria, process flows, Qa Processes

Agile, Scrum, Jira, Excel, User story writing, Kanban

Software Testing, Jira, Agile, Scrum, Lean, Software Development Practices, Safe, Product Prioritization, Service Operations, Roadmap Planning, Stakeholder Management

Alteryx, Agile Methodology, Tableau, JIRA

Confluence, Agile Methodologies, Scrum, Jira, Backlog management, Kanban

Jira, Azure DevOps, Prioritization Techniques, Agile Delivery Practices, Contact Center Application Capabilities, Acceptance Criteria, Backlog Management, AI Capabilities for Contact Center, User Story Writing, Genesys Cloud

JIRA, Agile Methodology, User Acceptance Testing, Ms Excel, MS PowerPoint, MS Visio, Tableau, Alteryx, Workflow tools, Ms Word, Automated regression testing

Tableau, Power Bi, backlog management, roadmap definition, local SAP HR reporting, Workday Prism Analytics, reporting governance standards, access controls, product ownership methodologies, data quality documentation, Workday reporting and dashboards, analytics visualization tools, user story writing, agile delivery practices