Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.

At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

Wati is experiencing rapid growth and we are looking to hire seasoned Product Managers to help scale the product, prioritise ideas and work with our product and engineering teams to develop and execute our shared product vision. We are looking for extremely entrepreneurial PMs who value moving quickly.

If you have demonstrated experience building major features or new products, have empathy for both consumers and businesses and want to unlock the potential for messaging to serve millions of customers, we would be excited to hear from you.

This will be an opportunity for you to build experiences that thousands of small businesses use on a daily basis, and to be a key part of this high growth journey.

What you'll do:

Help in developing and executing new features and products
Work with leadership to plan and execute roadmap
Understand the messaging ecosystem, markets, competition
Meet regularly with customers and customer-facing teams and translate customer needs into product capabilities
Drive the launch of new products and features, test their performance and iterate quickly based on data driven insights
Work collaboratively with Engineering, Marketing, Legal, customer success and UX teams
Share new user and business driven ideas and execute them end-to-end

Requirements

8+ years of product management experience in B2B SaaS.
Experience in building new features from conception to launch
Experience in leading engineering and design discussions
Knowledge of multiple functional areas such as product management, engineering, UX/UI, sales, customer support, finance or marketing
Ability to influence multiple stakeholders without direct authority
An eye for design
Strong data skills
Good presentation skills
Ability to think creatively and solve customer problems
Demonstrated ability to work in a small team setting
Can hold your own while speaking to technical experts
Previous experience in B2B SaaS
Experience working in startups - a plus
Coding or data analytics experience - a plus

Staff/ Lead Product Manager