Key Responsibilities

Collaborate with Business Unit Specialists and key stakeholders to elicit, review, validate, and document business requirements.
Lead business discovery to understand business needs, existing capabilities, processes, gaps, constraints, dependencies, and future-state requirements.
Analyse current and future-state business and operational processes and perform impact assessments based on agreed requirements.
Translate business needs into clear functional and non-functional requirements, user stories, process designs, and functional specifications.
Define capability scope, customer/user journeys, business capabilities, and capability-to-feature/epic mappings where required.
Assess and estimate the impact of project change requests, including scope, process, system, and operational implications.
Challenge assumptions, distinguish business needs from stakeholder wants, and drive alignment on scope and solution outcomes.
Coordinate requirements and solution design across business, design, technology, operations, and testing teams.
Advise stakeholders on solution options, trade-offs, risks, dependencies, and potential business impacts.
Prepare business cases, solution plans, ITC documentation, and other supporting project artefacts.
Translate business requirements into comprehensive functional specifications for System Analysts and technology teams.
Manage requirements, scope, risks, issues, changes, dependencies, and end-to-end requirements traceability throughout the project lifecycle.
Maintain traceability between business requirements, functional specifications, test coverage, and delivered solutions.
Assess operational impacts and support implementation readiness.
Work closely with technology and project teams to ensure requirements are clearly understood and solutions remain aligned with business needs.
Review test plans and functional test scope to ensure adequate coverage of business requirements.
Support SIT and UAT activities, including test-case validation, defect prioritisation, tracking, investigation, and resolution.
Provide functional clarification throughout the project lifecycle, from discovery and requirements gathering through implementation.
Drive effective collaboration across business and technology stakeholders and support the resolution of complex functional issues.
Drive decisions and outcomes while working through ambiguity and within tight project timelines.

Key Requirements

10–15+ years of experience in Business Analysis / Functional Business Analysis, with a strong track record in banking and/or financial services projects.
Proven experience across multiple full project delivery cycles, from discovery and requirements through implementation.
Strong experience in requirements gathering, functional analysis, impact assessment, process design, and functional specification.
Ability to independently research existing documentation, processes, systems, and organisational knowledge to identify capabilities and constraints.
Strong ability to interview business stakeholders and subject-matter experts to uncover requirements, existing capabilities, and operational constraints.
Experience translating business needs into functional and non-functional requirements, user stories, process designs, and functional specifications.
Strong understanding of end-to-end project lifecycle, change management, and project delivery.
Experience managing requirements, scope, risks, issues, dependencies, changes, and requirements traceability.
Experience supporting SIT and UAT, including test scope review, test-case validation, defect prioritisation, and resolution.
Strong stakeholder management, communication, facilitation, and presentation skills, with the ability to work effectively across business and technology teams.
Ability to constructively challenge assumptions, influence stakeholders, and drive alignment towards practical and achievable outcomes.
Strong analytical and problem-solving skills, with the ability to understand complex business and functional requirements.
Strong proficiency in MS Excel and PowerPoint for analysis, reporting, documentation, and presentations.
Strong attention to detail, with the ability to manage multiple priorities and deliver under pressure.
Passionate, diligent, and resilient, with the ability to work effectively through ambiguity and changing requirements.
Experience in Agile delivery and regional banking projects will be an advantage.

Functional Business Analyst, Digital Banking/Finance (5-12 month renewable contract)