quality assurance, upselling, revenue generation initiatives, Inventory Control, Manpower Planning, service standards, Team Leadership, training and coaching, beverage knowledge, Promotional Activities, Waste Management

service recovery practices, Front Office operations, Opera PMS, Guest Relations

Microsoft Excel, Procurement, Supervisory Skills, Inspection Reports, Staff Performance Management, cleaning experience, Operational Workflow, Identify Gaps, Cleaning Service, Operations Management, Manpower Planning and Deployment, Photography, team briefings, Videography, Product Design