Apis, Data flows, Prompting, LLMs, Client Relationship Management, Conversational AI, Webhooks, Commercial Awareness

SAP, Enterprise Applications, D365, Ariba, Successfactors, Debugging, Salesforce, automation logic, Ai, eval design, MCP configuration, prompt context writing, tool calls

System Design, Software Engineering, technical implementation, architecture, workflow documentation

Orchestration, Apis, Marketing Automation, Sql, Typescript, Linux, Python, networking fundamentals, retrieval-augmented generation, cloud platforms, Agents, real-time voice, Telephony, LLM application architecture, guardrails, contact centre systems, tool calling evaluation, CRM

Software Engineering, Rest Apis, building integrations, Production Systems, prompt engineering, systems thinking, webhooks, software design fundamentals, evaluation pipelines, agent orchestration, integrating LLMs, ETL pipelines

System Design, Software Design, systems integrations, AI agents, data flows

Agile Project Management, AI Agents Workflow Integration, Software development lifecycle processes, Enterprise technology stacks, Agile Requirement Management, Artificial intelligence deployment strategies, Workflow orchestration, Integrating AI models with multi-provider platforms