What this job involves:

As a Mailroom Assistant at JLL, you'll play a vital role in keeping our operations running smoothly behind the scenes. This position is all about ensuring timely and accurate mail and package processing, supporting our teams with efficient distribution services, and maintaining organized systems that keep our workplace functioning at its best. You'll be the reliable presence that ensures correspondence, deliveries, and internal communications flow seamlessly throughout the facility. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role provides a solid foundation for those looking to build their career in facilities management and corporate operations. You'll work in a collaborative environment where attention to detail, dependability, and a proactive approach make all the difference in supporting the broader organization.

What your day-to-day will look like:

Sort, distribute, and deliver incoming mail, packages, and courier deliveries to designated departments and individuals throughout the facility
Process outgoing mail and packages, including metering, weighing, preparing shipments, and coordinating with courier services
Maintain accurate logs and tracking systems for all incoming and outgoing correspondence and deliveries
Operate mailroom equipment including postage meters, scales, label printers, and sorting systems
Manage inventory of mailroom supplies and packaging materials, placing orders as needed to maintain adequate stock levels
Coordinate with building security and reception to ensure smooth delivery operations and proper handling of sensitive materials
Respond to inquiries regarding mail delivery status and provide timely updates to internal teams
Maintain a clean, organized, and secure mailroom environment in compliance with facility standards and safety protocols

Required qualifications:

High school diploma or equivalent
Previous experience in mailroom operations, logistics, or administrative support preferred
Ability to lift and carry packages up to 50 pounds regularly throughout the workday
Strong organizational skills with keen attention to detail and accuracy
Reliable and punctual with a strong sense of responsibility
Basic computer skills and familiarity with tracking systems or databases
Effective communication skills and a customer service mindset when interacting with internal teams
Ability to work independently while managing multiple tasks in a fast-paced environment

Preferred qualifications:

Experience operating postage meters and shipping software
Knowledge of courier services, shipping procedures, and postal regulations
Familiarity with Microsoft Office Suite, particularly Outlook and Excel
Previous experience in a corporate or commercial real estate environment
Certification in logistics coordination

Mailroom Assistant - BOH