JOB SUMMARY:

Will be responsible for the development, design, documentation, facilitation, review and evaluation of HR and Management programs that will impact change management, employee learning objectives, talent development and employee engagement

DUTIES AND RESPONSIBILITIES:

A. Training Development, Design, Execution & Evaluation

1. Conducts training needs analysis

2. Develops and designs programs to address learning and development gaps

3. Facilitates programs

4. Evaluates program outcomes and collects participants feedback

5. Deploys e-learning modules

6. Prepares management reports

B. Succession Planning

· Assists the Department hear in the Talent review process

o Identifies high-potential employees, matching them for future requirements and identifying training needed to prepare these employees for future success

o Collaborate with managers to develop their team members through career pathing

· Maintains the competency & Skills Inventory

o Monitors training needs and recommend available programs to line managers

o Identifies skills gaps for incumbent employees and learning interventions that will address the gaps

C. Development Programs

· Facilitates the Officership Training Program

· Provides administrative support to the Executive Development Programs

· Develops and maintains a file of training manuals

D. Employee Feedback

· Exit interview

o Conducts exit interview

o Maintains exit interview database that aims to provide relevant feedback to HR and Management

· Employee Survey

o Conducts employee surveys, peer-to-peer conversations, social rewards, and more to keep check of the overall experience

o Understands the employees perspectives, stay connected with them, and make them feel like a part of the company's success

E. Employee Engagement

· Participates in the planning, preparation and execution of bank-wide activities and events such as but not limited to year-end party, service awards, retirement/send-off party

· Participates in the development and implementation of wellness and awareness programs

A. Internal Communications

· Prepares internal communications materials for general information, compliance and leisure reading

· Maintains official employee social media platform and keeps it updated and relevant

F. Administrative

· Prepares management reports

· Responsible for data management and record keeping

· Performs various administrative and logistical functions in relation to training activities

· Ensures compliance to internal and external regulations. Attends to audit concerns, when necessary

· Ensures timely payment of product and services availed from external providers

· Participates and endeavors to ensure that budget is maintained and monitored effectively

· Attends to ad hoc functions that may be assigned from time to time

Human Resources Training Officer